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bike Mechanic - Sidney/victoria

  • Full-time, Permanent (40 hrs/week) 

  • Competitive Salary and Benefits Package

  • Immediate Start Upon Hiring

We are looking for an experienced mechanic that is able to work at the Sidney and Victoria locations on a rotating schedule. Reporting to the shop owners, you will be responsible for ensuring a positive and efficient working environment that can be enjoyed by all Russ Hay's clientele.

Required Experience and Skills

We are an open concept shop which means you will have direct contact with our customers, and you are an ideal candidate if you: 

  • Understanding of all shifting systems including electronic systems
  • Excellent familiarity on all braking systems including hydraulic systems
  • Strong and positive interpersonal skills
  • Maintaining a standard for precision mechanical work
  • Adhering to the highest levels of customer service possible
  • Creative and resourceful in solving problems customers are experiencing with their bicycles
  • Displays a passion for cycling
  • Available to work weekends
  • 3+ years professional bicycle service experience for technicians jobs
Day to day functions include:
  • Listening to the customer and expertly recommending appropriate bicycle service options 
  • Maintaining clear and up-to-date communication with customers their bike repair including modifications to the original quote
  • Monitoring bicycle parts inventory and ensuring that adequate stocks are on-hand for repairs
  • Inputting work and notes into POS - contacting customer to discuss completed work
  • Final inspection and quality assurance of new bicycles before delivery

At Russ Hay’s we are family 

This includes our staff and our customers. We take great care and pride in our work because we know how important it is to take care of family.  

We have been in operation for 60 years and have multiple staff that have been working for us for over 30 of those years. We are continually looking for ways to better ourselves while maintaining who we are. We value you as an employee and a person. We want you to be happy here, to grow with us, and to contribute to the collective happiness of the Victoria and Saanich Peninsula cycling community.

Our main bike brands are Giant, Liv, Momentum and Specialized. We have a wide selection of bikes and accessories both in-store and on our webstore. We strive to be the most inclusive bike shop in terms of the product we sell, the service we provide, and our attitude that all people deserve respect and kindness and the opportunity to experience the simple joy that is riding a bike.